Growth strategy
Find where your next year of revenue comes from and set a plan the whole team can follow.
See what’s includedClear direction for growing businesses.
Northstar helps owner-led companies fix pricing, streamline operations and win more of the right customers — with a plan your team will actually use.
Trusted by 140+ local businesses4.9/5 average client ratingSince 2011
Six ways we help you grow
Pick one service or combine them. Every engagement starts with a short diagnostic so we work on what matters most first.
Operations & process
Remove the bottlenecks that slow delivery, from quoting to invoicing.
See what’s includedFinancial planning
Pricing, cash flow and forecasts built so you can make decisions with confidence.
See what’s includedBrand & positioning
Clarify who you serve and why they should choose you over the shop down the street.
See what’s includedDigital marketing
Turn local search, reviews and email into a steady stream of qualified enquiries.
See what’s includedLeadership & hiring
Hire well, delegate clearly and build a team that runs without you in every meeting.
See what’s included“Most businesses don’t need more ideas. They need fewer, better decisions.”Maya Ellison, founder
Consultants who have run businesses themselves
Northstar started in 2011 when Maya Ellison sold her logistics company and kept getting calls from other owners asking how she did it. Today we are a team of twelve former operators, finance leads and marketers.
We keep our client list small so senior people do the work. You will never be handed to a junior analyst after the proposal is signed.
140+businesses advised
12senior consultants
92%clients who return or refer
15 yrsaverage operating experience
Recent client work
Three businesses, three different problems. Each result below was measured against the client’s own numbers from before we started.
Harbor & Pine Dental
Healthcare, 3 locationsA family dental group was fully booked but barely profitable. We rebuilt their pricing, moved hygiene recalls to automated reminders and reshaped the front-desk schedule.
+38%net margin in 9 months
Ferro Build Co.
Construction, family-ownedA second-generation contractor was losing bids to larger firms. We sharpened their positioning around fixed-price renovations and rebuilt the quoting process from 9 days to 2.
2.4×qualified leads per month
Verde Kitchen
Restaurant group, 2 sitesA popular restaurant wanted a second site without the owner working 90-hour weeks. We documented operations, hired a general manager and set up weekly dashboards.
61 hrsowner time freed monthly
What clients say
We ask every client for a review six months after the project ends, when the results are clear.
“We had tried two agencies before Northstar. They were the first to look at our actual numbers before telling us what to do. Our margin is the healthiest it has been in a decade.”
“The quoting process alone paid for the whole engagement within two months.”
“I took my first two-week vacation in six years. The restaurant ran fine.”
Questions owners ask us
Don’t see yours? Send us a message and we will reply within one business day.
What size of business do you work with?
Mostly owner-led companies with 10 to 200 employees and $1M–$30M in revenue. If you are smaller, our Growth strategy package is a good first step.
How long does a typical engagement last?
Most projects run 3 to 9 months. We scope everything up front with a fixed fee, so there are no surprise invoices.
Do you only work with businesses in Austin?
No. About half our clients are elsewhere in the US. We run workshops on-site when it matters and work remotely the rest of the time.
What happens on the first call?
We ask about your goals and what is getting in the way. If we are a good fit, you get a written proposal within three business days. If not, we will point you to someone who is.
Do you guarantee results?
We guarantee the work: if a deliverable misses the scope we agreed, we fix it at no cost. We share results openly, but outcomes depend on your team putting the plan to work.